privacy policies

 

Effective Date: September 16th, 2024

  1. Introduction

Welcome to PAVIA ("we," "our," "us"). This Privacy Policy describes how we collect, use, and share information about you when you visit or make a purchase from www.paviaflowers.com (the "Site"). Your privacy is important to us, and we are committed to safeguarding your personal information.

  1. Information We Collect
  2. Personal Information: We collect personal information directly from you when you interact with our Site, such as when you:
  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us for customer support

This information may include your name, email address, mailing address, phone number, payment details, and any other information you provide.

  1. Automatically Collected Information: We may also collect certain information automatically when you visit our Site, such as:
  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the Site
  • Referring site details

This information is collected using cookies, web beacons, and similar technologies.

  1. How We Use Your Information

We use the information we collect for purposes such as:

  • Fulfilling your orders and processing payments
  • Communicating with you about your order or customer service inquiries
  • Sending promotional emails and newsletters, which you can opt out of at any time
  • Improving our website, products, and customer experience
  • Analyzing usage trends and preferences
  • Ensuring the security of our services
  1. Sharing Your Information

We may share your personal information under the following circumstances:

  • Service Providers: We work with third-party service providers who assist us in operating the Site, fulfilling orders, processing payments, and delivering services.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
  • Marketing Partners: With your consent, we may share your information with business partners for marketing purposes.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

  1. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.

  1. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of receiving marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us at info@paviaflowers.com.

  1. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date of the current policy is at the top of this page. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@paviaflowers.com.